1. Introduction
Welcome to Cotsyn IT Services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Full Name
- Phone Number
- Email Address (if provided)
- Address
- Gender
- Professional information (journalism experience, past organization)
- Any other information you provide in forms or communications
2.2 Automatically Collected Information
We may automatically collect certain information when you visit our website:
- IP Address
- Browser type and version
- Device information
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To process your demo requests and inquiries
- To communicate with you about our services
- To improve our website and services
- To send you marketing communications (with your consent)
- To comply with legal obligations
- To prevent fraud and ensure security
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- Data is stored in secure databases with encryption
- Access to personal data is restricted to authorized personnel only
- We use secure connections (HTTPS) for data transmission
- Regular security audits and updates
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights and prevent fraud
- With service providers who assist in our operations (under strict confidentiality agreements)
6. Facebook/Meta Integration
If you submit information through Facebook Lead Ads or Instant Forms:
- Your data may be collected through Facebook's platform
- We sync leads from Meta Lead Center to our database
- Facebook's privacy policy also applies to data collected through their platform
- You can manage your Facebook ad preferences in your Facebook account settings
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Provide personalized content
- Track conversions for marketing purposes
You can control cookies through your browser settings, but this may affect website functionality.
8. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Objection: Object to processing of your data
- Data Portability: Request transfer of your data
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
9. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending you an email notification (for significant changes)
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Cotsyn IT Services
H-48 Near Vishwakarma Road Sector 104 Noida
Phone: +91 63924 67696
Email: info@cotsynitservices.com